SAGSE Paraguay 2026 to Showcase SLOTIX, an Artificial Intelligence Tool for Slot Machine Technicians

August 5, 6, and 7, Hotel Casino Acaray, Ciudad del Este.

As part of SAGSE Paraguay 2026, taking place at the Acaray Hotel Casino & Convention Center in Ciudad del Este, the second day of the event will be dedicated to technical training for casino floor personnel, with a focus on applied innovation, online systems, operational diagnostics, and new tools designed to improve slot machine maintenance efficiency.

During the Technical Day on Thursday, August 6, attendees will be introduced to SLOTIX, an AI-powered technical assistant developed specifically for slot machines. The platform is designed to support technical teams in diagnostics, guided repairs, internal training, and case management.

According to the product presentation, SLOTIX operates as an artificial intelligence agent specialized exclusively in slot machines, capable of guiding technicians step by step from the initial symptoms of a malfunction through component-level repair. The platform can be accessed from any device without the need for a VPN and supports interaction through chat, voice commands, or image uploads, functioning as a 24/7 technical support resource.

One of SLOTIX’s primary objectives is to reduce guesswork in diagnostics and prevent unnecessary losses. The solution aims to minimize common mistakes, such as replacing an entire board when the issue lies in a minor component, or discarding CPUs and GPUs that could be repaired through targeted technical intervention.

The platform follows a straightforward workflow: the technician reports a fault via chat, voice, or image; SLOTIX analyzes the case, identifies relevant subsystems and possible causes, guides testing procedures from the least to the most invasive actions, confirms the repair, and records the case for future reference. The core concept is simple: SLOTIX does not replace the technician—it enhances their capabilities.

Beyond diagnostics, the platform includes guided repair functions, assisted visual inspections, component identification, expected measurement values, PCB board analysis, on-screen error code recognition, and recommendations based on known issues associated with specific machine models.

SLOTIX is also positioned as a continuous learning platform, as every diagnostic process serves as a real-time practical training session. The solution enables junior technicians to work with greater confidence by providing access to structured knowledge, validated cases, and the collective expertise accumulated by technical teams.

Key Features

• AI-assisted expert diagnostics
• Step-by-step guided repairs
• Consultation via chat, voice, or image
• On-screen error analysis
• Visual PCB board analysis
• Case logging and historical records
• Slot machine fleet management
• Multi-user roles for technicians, supervisors, and administrators
• Real-time technical training
• Collective knowledge building within gaming operations

The presentation highlights that the platform is supported by more than 500 validated real-world cases and offers coverage across multiple gaming equipment manufacturers, including IGT, WMS, Aristocrat, Konami, Novomatic, Zitro, and others.

With this initiative, SAGSE Paraguay 2026 reinforces its commitment to delivering a highly practical Technical Day focused on providing real solutions for the professionals responsible for the daily operation and maintenance of gaming venues.

The second day of the event will also feature training sessions on online systems, machine connectivity, communication protocols, ticket validation, operational controls, technical measurements, participation diplomas, prize drawings, and special awards for attending technicians.

SAGSE Paraguay 2026

📅 Thursday, August 6

Technical Day for Casino Operations Personnel

📍 Acaray Hotel Casino & Convention Center, Ciudad del Este, Paraguay

A dedicated training day designed to educate, professionalize, and empower the technical workforce of the gaming industry.